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Dementia-trained team
Every carer holds at least a Level 2 in Dementia Care.
Dementia Care.
Specialist dementia care, designed around the person. Calm surroundings, expert teams trained in the latest person-centred approaches.
In practice
Dementia care that matches the person, not the diagnosis.
Our dementia wings are designed to reduce confusion and anxiety and to promote calmness and independence.
During the day, natural light fills our rooms, and at night, glare-free lighting prevents dark corners that can cause fear or misinterpretation. Acoustics are muted. Sightlines make it easy to see where you are and where you’re going. Colours, textures and finishes help to easily identify objects.
Every member of our dementia team is specially trained. A consultant in old-age psychiatry visits monthly and reviews every resident at least quarterly, providing specialist oversight alongside the day-to-day care team.
The environment is secure but never restrictive. Residents can move freely between their suite, lounges, our gardens, and the wider home, with support available whenever it’s helpful to them.
And when someone behaves in a way some might call “challenging”, we look at it differently. We see it as communication, and our job is to listen, understand, and respond with patience.
What's included
Specialist care with a homely feel.
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Personal Care Plans
Residents’ personal care plans are reviewed regularly by the care team to make sure we’re delivering person-centred care. We welcome and invite residents and families to meet with senior members of the team to review care plans. Please book an appointment with your care manager.
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Memory-friendly suite design
Even light, contrasting colours, large-print signage, and discreet personal-recognition cues.
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Secure gardens
Wing opens to an enclosed sensory garden — raised beds, scented planting, a winding path home.
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Family support and education
Our care plan system has a facility called ResHub, which families can access to check on their loved one’s wellbeing. If you have further questions or would like an update, we always welcome an email or phone call.
Who it suits
Dementia care is right when…
People come into our dementia care at different stages. Some are recently diagnosed and want a setting that can support them through whatever comes. Others arrive in middle or late stages, often after a crisis at home.
- 01 A diagnosis of Alzheimer’s, vascular dementia, or another type
- 02 Memory loss is starting to affect daily safety (the cooker, the front door)
- 03 Care at home is unsustainable for the family, or a primary carer has fallen ill
- 04 A hospital discharge needs a specialist onward setting
- 05 A home for every stage of dementia
Common questions
The questions families ask us most.
- Will my parent recognise this as a care home?
- Our wings are designed to look and feel like a country house, not a clinical ward. Most families tell us their relative settles within a fortnight.
- Can families visit any time?
- Yes. We prefer you to visit during non-busy times. And, family lunches and birthday celebrations are always welcomed.
- How do you handle distress or "challenging behaviour"?
- We treat it as communication and look for the cause — pain, environment, unmet need — before medication. Restraint is never used.
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Other pathways
The other ways we can help.
Visit · Dementia Care
See our dementia care in practice.
The best way to see if Aura is right for your loved one is to visit one of our homes. Have a coffee, take an unhurried tour, and ask all the questions you can think of.
